The idea and design behind this beautiful and symbolic jewelry known as the tree of life has been around for millennia.
It symbolizes the interconnectedness of all things in the universe and the enduring connection between the spiritual realm we aspire to and the physical sphere we are based in. The Tree of Life serves as a symbol of our universal connection with the Earth and our reliance on her for survival.
It could also mean:
A representation of our interdependence and a higher life force
Mother Nature as a source of inspiration, hope and harmony
Earth's positive energy
Life and regeneration
💚Green Aventurine
Known as the stone of opportunity, green aventurine is regarded as the luckiest crystal, notably for attracting money and prosperity, or when trying to gain an advantage in contests or games of chance. Green Aventurine will help individuals who desire to welcome opulence and purpose. It opens the heart chakra and serves as a good luck charm.
💗Rose quartz
Promotes unconditional love by restoring harmony and trust in relationships. Rose quartz purifies and expands the heart on all levels to encourage feelings of serenity, deep inner healing, friendship and love. It provides comfort during difficult times by being calming and soothing.
💜Amethyst
By helping the dreamer become one with the divine, amethyst's calming energy induces restful dreams. Amethysts are reputed to promote free thought in both the mental and spiritual realms. It was believed that the stone could increase intelligence and control evil ideas. It promotes serenity, fearlessness and reflection.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
Now available in English.
