The Tree of Life is an ancient mystical symbol. It represents the interconnected nature of all things in the universe, serves as a reminder of our universal connection to the Mother Earth, and our dependence on her to grow and flourish. In addition to this, the tree of life is a symbol of family growth, new beginnings, personal growth, strength and beauty.
Amethyst
♥ Increases nobility ♥ Spiritual awareness ♥ Inner peace and healing ♥ Healing of body, mind & soul ♥ Positive transformation ♥ Meditation ♥ Balance ♥ Relieves stress ♥ Communication.
A gorgeous purple gemstone, the amethyst is said to bring strength, courage, and peace. These benefits can help promote healing. It’s a soothing stone with peaceful properties, with a quiet energy that should also help release creativity. Since the stone has such tranquil qualities, it’s a great gift for anyone suffering from anxiety, mood disorders, and addictions. It is said to promote spiritual and physical health.
Rose Quartz
♥ Unconditional love ♥ Self-love ♥ Mother love ♥ Caring ♥ Kindness ♥ Friendship ♥ Romantic love ♥ Platonic love.
A popular gemstone, the pink-hued rose quartz is said to help heal heartaches. Closely associated with love, the rose quartz seems to have a soothing, gentle energy that can calm an agitated wearer. A gift of a rose quartz can be a wonderful message to someone going though a divorce, breakup, family estrangement, or any struggle with loneliness and lack of inner peace.
Lava Stone
♥ Alleviate Anxiety ♥ Tranquillity ♥ Strength ♥ Courage
Lava stone is said to alleviate anxiety, promote emotional tranquillity and bring calmness and feelings of relaxation. It's best known as a “grounding stone”, believed to strengthen the wearer's connection with Mother Earth and give strength and courage in times of change and stress.
Tiger Eye
♥ Protection ♥ Clear thinking ♥ Personal empowerment ♥ Integrity ♥ Willpower ♥ Practicality ♥ Grounding ♥ Power ♥ Courage ♥ Grace.
Tiger eye is said to help with staying centered and calmly practical despite the ups and downs of life. It is considered to help balance polarities and accept contradictions, taking life as it comes and responding to the needs of the moment without judgment. It is considered to be a helpful stone for protracted difficult situations, that lends endurance and keeps you in the best state of mind to deal with problems as they come without getting overwhelmed, hopeless, or reactionary.
Green Aventurine
♥ Opportunity♥ Lucky♥ Energy♥ Optimistic
The Green Aventurine is known as the "Stone of Opportunity" and is considered to be the luckiest of all crystals, especially in terms of expressing prosperity and wealth, or increasing favor in competitions or games of chance. People only need to get close to it to get its benefits.
Red Agate
♥ Logical thinking ♥ Self-acceptance ♥ Confidence ♥ Calm.
Red agate can improve logical thinking and help make key decisions. It is a good material for calm and stability and helps self-analysis. It can induce self-acceptance and self-confidence, and heal anger. It greatly helps people with traumatic disorders.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
Now available in English.
