💜Charoite
Charoite is sometimes referred to as a stone of transformation since it is considered to help people change their negative emotions into positive ones. It is also thought to promote confidence, self-esteem, assertiveness and inner strength.
Charoite is a stone that stands for profound transformation and love. It exudes a strong, audacious soul energy. This gem is one of the best self regulators and is also rich in spiritual power and emotional healing.
Charoite carries light. This stone, which is covered in purple power, is all about positive change. It's crucial to let go of negative energy and practice being present in the present moment if you want to think with a clean slate and welcome excellent opportunities into your life. You can live in accordance with your highest sense of authenticity and cut through the clutter with the aid of charoite. It restores harmony to the body mind and spirit.
Charoite will help you get back up after experiencing any form of loss in your life all the while encouraging you to find the inner strength to view things differently.
💚Peridot
Since ancient times, peridot has been recognized as a vivid, sparkling green stone that embodies the spirit of the natural, green world.
The loving center of our beingness, also known as the heart center, which many believe to be the seat of the soul, is stimulated and supported by this mineral, which provides protection. It was prized in the old days for its capacity to allay fear.
Peridot, with its distinctive green hue, is associated with everything that the heart stands for: warmth, openness and healing in matters of love and relationships.
This stone is also referred to as a stone of protection since it has the ability to shelter one's energy from all external influences, fostering healing and alignment.
The energy of peridot also helps with transitions from one cycle to another, facilitating change. It facilitates clarity in identifying patterns and beliefs in one's internal landscape that might be open to transformation.
Peridot is also known for aiding in the recovery of things that have been misplaced or lost, including hidden aspects of ourselves as well as tangible items.
Peridot is a great stone for establishing a connection with your emotional body since it helps you become more focused and resilient via a range of different healing processes.
The tree acts as a prompt to maintain equilibrium in our life. It balances gently between the Earth and the sky; for it to be strong, its roots must stay in the Earth and its branches must stay in the sky. This symbolism teaches us that life is a delicate balance but that equilibrium can be achieved because the Tree of Life brilliantly illustrates it for us. It stands for peace as well. The tree is in perfect balance with itself when the roots remain in the ground and the branches remain above. Together, its various components form a whole. This symbolism teaches us that we can take inspiration from various areas of our lives, combine them and forge a harmony that keeps us motivated and going forward.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
Now available in English.
